Paul Harrison | Customer Feedback

Well what can I say.

From the moment I came to test drive the car with Brenton, all the way through dealing with Ash, Kimberley, Yuliia and yourself, I couldn’t ask for a more relaxed , efficient experience. I was getting answers to queries on days and at times that most people would be AWOL. You have a
very committed team there at Sinclair.

The integrated camera is booked in to be installed next Wednesday, that’s the only bit outstanding.
Melinda absolutely loves the car. It took a few days for her jaw to lift off the ground. I think I have created a monster.

She wants to do a defensive driving course and then take it out on the track to let loose!
She rings me every day while she’s driving to tell me she loves the car.
It really is a very impressive bit of machinery.

Please pass on our thanks and excitement to all the team. We really appreciate all your help in getting this to happen so easily.

Not snowing yet but it’s sure cold enough to give it a go!

Stay well.

Cheers
Survey

– week ago,

Customer Survey

What can I say?? Good old fashion service from the day my wife and I walked into the car yard. I had already chosen the Ranger wildtrak X as our ultimate car after having read such good reviews but what really astonished us was the welcome we received from Brenton. He brought us for a test drive and answered any concerns we had which put our minds at ease. We signed there and then on the dotted lines which set us on our Journey with Sinclair Ford. We chose the colour and any accessories we needed added and waited then for the delivery of our dream car. While waiting (2 weeks because I wanted a special colour) I had so many more questions which I kept pestering Brenton with. He passed me on to Daniel Drew (new vehicle sales specialist) who promptly answered all of them precisely without hesitation or sign of impatience. Then came D day to pick up the vehicle. Daniel was there to go through all the ins and out of the car which took about 1 hour to debrief me. He was so knowledgeable. He must own one I think.:) The welcome and the service we experienced and still experiencing from the family at Ford Sinclair is second to none. What a credit to the Ford badge. I will highly recommend them to any prospective buyers. Thank you…Thank you…Thank you Brenton and Daniel for having made our Xmas and New year a fantastic one. Cheers

Great work Dan,

Survey

– month ago,

Customer Survey

What can I say?? Good old fashion service from the day my wife and I walked into the car yard. I had already chosen the Ranger wildtrak X as our ultimate car after having read such good reviews but what really astonished us was the welcome we received from Brenton. He brought us for a test drive and answered any concerns we had which put our minds at ease. We signed there and then on the dotted lines which set us on our Journey with Sinclair Ford. We chose the colour and any accessories we needed added and waited then for the delivery of our dream car. While waiting (2 weeks because I wanted a special colour) I had so many more questions which I kept pestering Brenton with. He passed me on to Daniel Drew (new vehicle sales specialist) who promptly answered all of them precisely without hesitation or sign of impatience. Then came D day to pick up the vehicle. Daniel was there to go through all the ins and out of the car which took about 1 hour to debrief me. He was so knowledgeable. He must own one I think.:) The welcome and the service we experienced and still experiencing from the family at Ford Sinclair is second to none. What a credit to the Ford badge. I will highly recommend them to any prospective buyers. Thank you…Thank you…Thank you Brenton and Daniel for having made our Xmas and New year a fantastic one. Cheers

Great work Dan,

Survey

– month ago,

Owen Robson

From the second i walked into this dealership i was made to feel comfortable. Brenton’s service was extremely genuine, he gave me all the details i needed to make the right decision and at no time did i feel “pressured” into buying. The service from all departments was exceptional, they also assisted me with a extremely competitive finance option. I will definitely refer as many people as i can to this wonderful family dealership!

Great work Brenton,

Google

– 2 months ago,

Moh Khan

Chris was excellent. He was very polite and asked about my car service requirements in very professional manner. Upon pick he explained very what was completed includes the issue I advised.

Great work Chris,

Local Guide

– 4 months ago,

Christina Doyle,

Daniel in Service is one amazing man! We just bought a 2015 Everest off Gumtree and, just as we are always warned about buying through Gumtree, the car had a bunch of serious issues that were undetectable by our mechanic. Daniel took a LOT of stress off our shoulders and saved us a LOT of money!.

Thank you so much Daniel

– 5 months ago

Maurice Arrow,

Had to come from Bathurst as this is nearest Peugeot service centre. As always received magnificent service from very professional, friendly staff. Highly recommend.

Thank you,

– 5 months ago

Mark Ravlich,

Thank you Garry for your help on Sunday. We loved the Focus and even though I looked like a ‘Volvo Owner’ You trusted me with a test drive. I commend you on your professionalism, friendly and helpful ethic. We will recommend you to anyone who asks about a Ford.

Thank you once again,

– 7 months ago

Maria SJ,

5 star customer service. From car consultation to finance team. Such helpful people. Daniel Drew gave us a great help upon choosing the right car for us. He is very passionate about his job and he never leave you behind, his always there whenever you have questions ☺️ They treat you their as a family member, they are very nice people, I recommend this place if you are looking for you next car. Michelle was great as well in terms of helping you with finance. 😍 great job guys! 😄

– a year ago