It is understandable most of your focus will be aimed at delivery of your new MUSTANG, it’s an exciting time – you’ve been waiting for this moment forever. We know you’d like to believe your dealer has the backend to support your MUSTANG purchase, it’s not until you might have a concern that you will see the structure Sinclair Ford Performance have built for our MUSTANG customers. We’ve had the past decade to refine the service aspect of our Performance Service Centre with our Ford Performance Vehicles and we understand how to deliver the ‘best practise’ for our service customers.
Sure we as a Ford Dealer have the resources in terms of Ford provided support. Beyond that, we have built a relationship with some key people who on many occasions have been our ‘go to guy’ when we are confronted with abnormal/not previously seen issues in our high performance FPV’s.
I’m certain no dealer will tell his customers their dealership called Sinclair Ford to ask for their help in diagnosing a technical/complex issue – it happens frequently. Our reputation in the service arena stretches across the nation – a Perth dealer called to seek our advice on a GT they had a difficulty in identifying the fault. When we asked why he called us, he ‘was aware Sinclair Ford has a reputation for being very active in the Service of FPV and considered specialists’ within the network’.
Given the level of our commitment, it’s nice when our peers recognised the great work done by our team. It’s this level of knowledge, understanding, determination and resources we have available, it will play an integral part in our delivery of the best ownership experience. Try us!
Our MUSTANG Members Service Garage will include: